Our Care

Expert Care. Warm Hands. Every Single Day.

From independent living to specialist memory care, our clinically excellent team delivers care that's personal, consistent, and genuinely compassionate.

Care team at work

The Right Support at Every Stage

Whether you're looking for a vibrant retirement community or full nursing care, Fernlea Plus has a place for you β€” and we'll be with you as your needs evolve.

Independent living
Level 1

Independent Living

Our independent living apartments offer the freedom of your own home with all the benefits of a thriving community on your doorstep. Choose how much or how little support you receive.

  • Fully furnished or unfurnished private apartments
  • Chef-prepared meals in the communal dining room
  • 24-hour staffed reception and emergency call
  • Full access to all activities and communal spaces
  • Housekeeping and laundry included
  • Flexible personal care add-ons available
Assisted living care
Level 2

Assisted Living

When daily tasks need a helping hand, our assisted living service provides dignified, personalised support while preserving as much independence as possible.

  • Personalised care plans reviewed monthly
  • Assistance with washing, dressing, and grooming
  • Medication management and administration
  • Regular health monitoring by registered nurses
  • Mobility and fall prevention support
  • Coordination with external healthcare providers
Memory care
Level 3

Memory Care

Our dedicated memory care unit is a secure, warm, and beautifully designed space for residents living with Alzheimer's, vascular dementia, or other cognitive conditions.

  • Specialist dementia-trained staff on every shift
  • Sensory gardens and therapeutic spaces
  • Reminiscence and validation therapy programmes
  • Structured daily routines to reduce anxiety
  • Secure unit with garden access
  • Regular family dementia education sessions
Respite care room
Level 4

Respite & Short-Stay Care

Sometimes families need a break. Sometimes recovery from hospital needs a step-down environment. Our respite service offers all of Fernlea Plus's warmth and quality for any duration.

  • Stays from as short as one week
  • Same quality care as long-term residents
  • Rapid admission β€” often within 48 hours
  • Post-surgical and rehabilitation support
  • Seamless transition to long-term care if needed
  • Family support and guidance throughout

All 9 Areas of Clinical Specialism

Our team holds certifications and specialist training across a wide range of clinical areas, so you can be confident your loved one is in expert hands.

🧠 Alzheimer's & Dementia
πŸ’Š Medication Management
πŸ«€ Cardiac Care
🦴 Falls Prevention
🍽️ Nutritional Therapy
🧘 Palliative & End-of-Life
πŸ—£οΈ Speech & Swallow Therapy
🚢 Mobility & Physiotherapy
🌿 Mental Health & Wellbeing

How We Think About Care

Person-Centred Planning

Every resident has a living care plan built around their history, preferences, and goals β€” not just their medical needs. We ask: what does a good day look like for you? Then we build from there.

Continuous Clinical Review

Our registered nurses conduct daily wellbeing checks and weekly care reviews. We work closely with the resident's own GP, specialists, and allied health team to ensure nothing falls through the cracks.

Family as Partners

We don't see families as visitors β€” we see them as partners in care. Our Family App provides daily updates, and our care team is always available for a conversation. You should never feel out of the loop.

Talk to Us About Your Care Needs

Every situation is different. Let's have a real conversation about what would work best for your family.

Book a Consultation Resources for Families