Our Care Services
Clinical excellence delivered with the discretion, personalisation, and standard that The Regency's residents have always expected.
Clinical excellence delivered with the discretion, personalisation, and standard that The Regency's residents have always expected.
Our Assisted Living programme provides gracious daily support for residents who value independence but welcome discreet, professional assistance with the activities of daily life. There is nothing clinical about the experience — our team operates with the reserve and attentiveness of well-trained household staff, providing support that feels invisible until it is needed.
Residents enjoy private suites furnished to their personal taste, chef-prepared dining, a curated activities programme, and access to The Regency's full range of wellness and concierge services.
The Regency's Memory Care neighbourhood is a private, secure wing providing specialist support for residents living with Alzheimer's disease, Lewy body dementia, vascular dementia, and related conditions. The physical environment — carefully designed by a specialist dementia architect — creates a calm, familiar, and navigable world that reduces anxiety and promotes a sense of safety and belonging.
Our Memory Care team undergoes specialist dementia care training, including advanced techniques in person-centred care, validation therapy, and non-pharmacological behavioural support.
For residents with complex or evolving medical needs, our licensed Skilled Nursing unit provides round-the-clock clinical oversight by our team of registered nurses and licensed practical nurses. Under the overall direction of Dr. Charles Abernathy, our clinical protocols reflect the current standard of geriatric medicine practice — rigorous, evidence-based, and always in conversation with the resident's own physicians and family.
We treat skilled nursing not as a separate tier of care but as an extension of the same personalised, dignified approach that defines The Regency.
The Regency's Respite Care programme offers family caregivers a period of relief — whether for a planned holiday, a personal matter, or simple recovery from the demands of caregiving. During their stay, your loved one is received as a full member of The Regency community, with access to all amenities and the same standard of care as our long-term residents.
Many families find that a respite stay allows their loved one to experience The Regency before committing to a permanent transition — a gentler, more considered approach to one of life's most significant changes.
Our clinical team holds specialist qualifications and deep experience across the following areas of care.
Every resident at The Regency receives a comprehensive, personalised care plan developed in collaboration with their family, their physician, and our clinical team. Plans are reviewed quarterly and updated in response to any change in condition. We document not just diagnoses, but personal history, preferences, goals, and the small details that make care feel like care rather than treatment.
Marcus Webb, our Family Liaison, ensures that no family member is ever left wondering about their loved one's care. Families are treated as essential members of the care team — consulted at every significant decision point, updated promptly on any change in condition, and personally welcomed whenever they visit. Our care never happens behind closed doors.
The Regency's care model extends far beyond physical health. Sophia Laurent's lifestyle programme, combined with access to on-site counselling, chaplaincy services, and our wellness suite, ensures that each resident's emotional, intellectual, social, and spiritual needs are addressed with the same rigour as their clinical requirements. A flourishing life is the goal.
Our care coordinators are available to speak with families at any stage of the decision process — with complete discretion and no obligation.